TSHOOT: Troubleshooting and Maintaining Cisco IP Networks v1.0

Overview

The TSHOOT: Troubleshooting and Maintaining Cisco IP Networks v1.0 online training course is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. Students will learn to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

Skills Learned

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Maintenance procedures and fault resolution in switching- and routing-based environments
• Maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks 

Who Should Attend This Course

The online training course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. The online training course is designed to teach professionals who work in complex network environments the skills they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. A large part of the training will consist of practicing learned skills and supporting the concepts by putting them to use in a controlled environment. At the end of the online training course, you should have increased your skill level and developed a set of best practices based on your own experience as well as the experiences of other students that you can take back to their organizations. This online training course is intended for students who are looking for real-world troubleshooting knowledge, and those that are considering the Cisco Certified Network Associate (CCNA) Routing and Switching. This online training course's discussion of troubleshooting could also benefit early CCIE Routing and Switching candidates. Passing this exam will also refresh the Cisco Certified Network Associate (CCNA) Routing and Switching, which expires after three years

Prerequisites

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) online training course is designed for network engineers with at least one year of professional work experience, who are ready to advance their skills and work independently on complex network solutions. An understanding of internetworking technologies and the ability to perform basic configuration of Cisco routers, including practical experience installing, operating, and maintaining Cisco routers and switches in an enterprise environment.
Students should also have the following before attending this online training course:

• Cisco Certified Network Associate (CCNA) Routing and Switching certification
• Completed the ROUTE:  Implementing Cisco IP Routing online training course recommended
• Completed the SWITCH:  Implementing Cisco IP Switched Networks online training course recommended

Course Outline

Module 1: Planning Maintenance for Complex Networks

• Applying Maintenance Methodologies
• Common Maintenance Processes and Procedures
• Network Maintenance Tools, Applications, and Resources

Module 2: Planning Troubleshooting Processes for Complex Enterprise Networks

• Applying Troubleshooting Methodologies
• Planning and Implementing Troubleshooting Procedures
• Integrating Troubleshooting into the Network Maintenance Process

Module 3: Maintenance and Troubleshooting Tools and Applications

• Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
• Using Specialized Maintenance and Troubleshooting Tools
• Maintaining and Troubleshooting Campus Switching-Based Solutions

Module 4: Troubleshooting VLANs

• Troubleshooting Spanning Tree
• Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
• Troubleshooting FHRPs
• Troubleshooting Performance Problems on Switches
• References to Additional Campus Switching Technologies in E-Learning

Module 5: Maintaining and Troubleshooting Routing-Based Solutions

• Troubleshooting Network Layer Connectivity
• Troubleshooting EIGRP
• Troubleshooting OSPF
• Troubleshooting Route Redistribution
• Troubleshooting BGP
• Troubleshooting Performance Problems on Routers

Module 6: Maintaining and Troubleshooting Network Security Solutions

• Troubleshooting Security Features
• Security Features Review
• References to Additional Security Troubleshooting in E-Learning

Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

• Troubleshooting Complex Environments

24x7 Hands-On Labs

Get hands on practice with real world scenarios just like a traditional class. This course includes the following hands on labs.
1. Address Optimization
2. Applying Security Tools
3. Backing up a WAN Connection with IPSec VPN
4. Backup Interface
5. Configuring a Switch for a WLAN
6. Configuring Basic Border Gateway Protocol (BGP)
7. Configuring Class-Based Header Compression
8. Configuring EIGRP
9. Configuring FIFO and WFQ Queuing Mechanisms
10. Configuring Frame Mode MPLS
11. Configuring Integrated IS-IS
12. Configuring IOS Security Part I - VLAN ACL's
13. Configuring IOS Security Part II - TACACS+
14. Configuring IPSec
15. Configuring IPv6 Tunnels
16. Configuring ISDN BRI
17. Configuring LFI
18. Configuring Multi-Area OSPF
19. Configuring Multiple HSRP Groups
20. Configuring NBAR
21. Configuring QoS
22. Configuring QoS Preclassify
23. Configuring QoS with Cisco AutoQoS
24. Configuring Single-Area OSPF
25. Configuring Support for IP Telephony
26. Configuring the LLQ Queuing Mechanism
27. EIGRP and Frame Relay
28. EtherChannel Negotiation Protocols Part I: PAgP
29. Frame Relay with Dial Backup
30. Hierarchial IP Addresssing
31. Implementing Multiple Spanning Tree Protocol (MSTP)
32. Influence EIGRP Path Selection
33. Initial Configuration
34. Introduction to MQC and the SDM QoS Wizard
35. IOS Switching Initial Configuration
36. ISDN Dialer Profiles
37. Layer 3 EtherChannel and Load Balancing
38. Layer 3 Switching
39. Layer 3 Switching and Layer 2 Security
40. Low Latency Queuing
41. Multi-Area OSPF and Routing Table Optimization
42. Multicast Routing
43. Multi-Site Frame Relay and Policy Routing
44. Multi-Site Network
45. Network Address Translation
46. Optimizing EIGRP
47. OSPF Special Area Types
48. Planning and Configuring OSPF Redistribution
49. Planning and Configuring OSPF Summarization
50. Policy Routing
51. PortFast and UplinkFast
52. Route Redistribution
53. Route Summarization
54. Single-Site Network
55. Spanning Tree MST Configuration
56. Spanning Tree MST Optimization
57. Spanning Tree Protocol
58. Spanning Tree Protocol PVST Load Balancing
59. Traffic Shaping over Frame Relay
60. Troubleshooting Basic BGP
61. Troubleshooting Basic Frame Relay
62. Troubleshooting EIGRP Routing
63. Troubleshooting EtherChannel
64. Troubleshooting Hot Standby Router Protocol (HSRP)
65. Troubleshooting ISDN BRI
66. Troubleshooting MST
67. Troubleshooting Multilayer Switched Networks
68. Troubleshooting OSPF Adjacencies
69. Troubleshooting OSPF Areas
70. Troubleshooting OSPF Routing
71. Troubleshooting Routing Protocols
72. Troubleshooting Spanning Tree
73. Troubleshooting VoIP and Converged Networks
74. Trunking
75. Tuning QoS Mechanisms Configured with Cisco AutoQoS
76. Using SDM to Configure GRE Tunnels over IPSec
77. VLAN Configuration
78. VTP Configuration